Refund Policy

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At Exim Guild we believe in clear and transparent dealings with our participants and partners to earn their trust. We have an efficient way to refund payments in case due to a normal contingency our programs cannot be held inspite of our best efforts.
Participants can also request for refunds and cancellation of their participation. Refunds for withdrawal are dependent upon the timing by when we are notified as well as the particular program to which you have applied. Below outlines the deadlines for refunds

A.In-Class room Programs

Type: All Programs
7 working days before start of the program – Full Refund
3-6 working days before start of the program – 50% Refund
2-3 working days before start of the program – 25% Refund
2 working days before start of the program – No Refund

B.Online Programs
After payment and start of the program – No Refund

C. Workshops

7 working day before start of the program – Full Refund
3-6 working days before start of the program – 50% Refund
2-3 working days before start of the program – 25% Refund
2 working days before start of the program – No Refund

Deductions for refunds

There is no deduction in payments for refunds in case where Exim Guild cancels a program due to unavoidable reason before start of classes.
When a participant has cancelled their participation in a program, the deductibles are as under

• Proportion of the payment received in respect of the service tax, VAT, CST or any other local taxes, as applicable.
• Any other bank charges incurred, while receiving the fees from the student or while paying the refund, including service tax on such charges levied.

Where the company gives partial refund to a student, it will provide a statement on the method of calculation of the amount, including fees and /or charges deducted. Refund of overseas student
Refund to an overseas student, paying in foreign currency' (defined for the policy as any currency other than Indian rupees), will be done after deducting the charges as described above in addition to, foreign exchange rate difference between the date of receiving the payment and the date of payment of the refund.

Refund processing time

The refund, once approved by the finance team will be communicated to the student in writing or by an email, and will be processed within 07 days of such communication. The student needs to provide proper and correct bank details, to the accounts department.